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Your ASCEND Membership

NOW HSA/FSA ELIGIBLE

 

How To Save On Your Membership At ASCEND

With HSA/FSA Funds

Follow these steps to get started!

  1. Take a 2 minute evaluation survey from Truemed that will be reviewed by a licensed practitioner for $20.

  2. If eligible, Truemed's licensed practitioners will issue you a Letter of Medical Necessity (similar to a doctor writing a prescription). The letter can cover 12 months of reimbursements!

  3. Truemed will send you instructions to obtain reimbursement from your HSA/FSA administrators.

Note From Truemed: If a customer has difficulty submitting a claim for reimbursement, please have them reach out to [email protected] and our team will be ready to provide the information that their HSA/FSA administrator is requesting. In the event that Truemed is unable to assist in overturning a claim, the Truemed fee will be refunded.

How does using my HSA/FSA account

save me money?

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).

Save At ASCEND

With HSA/FSA Funds

At ASCEND, we believe climbing, fitness, and yoga can be medicine, and our new partners at Truemed agree. Through our collaboration with Truemed, eligible customers can now use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds on your ASCEND membership! This means you may be eligible to pay for your ASCEND membership with pre-tax dollars, resulting in average net savings of 30%.

HSAs and FSAs were created for you to spend tax-advantaged dollars on products and services that can treat or prevent medical conditions and Truemed is making it easy to do just that.

Truemed Partnership

FAQs

What are FSA and HSA accounts?

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

Can I use my HSA/ FSA card at ASCEND?

Truemed does not recommend attempting to checkout with your HSA/FSA cards for compliance purposes. They strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.

Can I use Truemed's services for past purchases?

While this depends on your specific HSA or FSA administrator’s policies, Truemed advises that you only submit expenses incurred on or after the date listed on your Letter of Medical Necessity.

How long does HSA or FSA reimbursement take?

For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.

Do I need to take Truemed’s survey every time I make a purchase from ASCEND?

If you have already received a Letter of Medical Necessity for purchasing specific products from a merchant, you do not need to complete Truemed’s survey again so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months after they are first issued. You do still need to submit your receipts for reimbursement with your HSA/FSA administrator.

What is a Letter of Medical Necessity, and how is this compliant?

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

Are there fees associated with using Truemed's services?

There is a small fee for using Truemed at the end of the qualification survey.

When should I use my FSA/HSA dollars?

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!

I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?

Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).

What if my reimbursement is rejected by my administrator?

Please contact them at [email protected] so Truemed can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form. If they are unable to reverse the rejection, they will refund your Truemed fee.